Frequently Asked Questions
At Franklin Healthcare, we understand that trust starts with transparency. Here are answers to some of the most common questions we receive.
1. What does Franklin Healthcare specialize in?
Franklin Healthcare is dedicated to developing and supplying high-quality, affordable pharmaceutical products. We focus on both prescription and over-the-counter medications, ensuring better health outcomes for patients across India and beyond.
2. Are your products approved by regulatory authorities?
Yes. All our products are manufactured in WHO-GMP and ISO-certified facilities and comply with national (DCGI) and international (WHO, USFDA) guidelines to ensure safety, quality, and efficacy.
3. How can I place an order?
You can place orders directly through our website or by contacting our customer service team. We offer secure payment options and timely delivery for both retail and wholesale partners.
4. Do you offer B2B services?
Yes, we partner with hospitals, pharmacies, distributors, and healthcare providers. Our team provides tailored solutions including bulk orders, custom packaging, and reliable logistics support.
5. Where do you ship your products?
We currently ship across India and to select international regions. Shipping timelines and availability depend on local regulations and import policies.
6. Can I get product samples?
Healthcare professionals may request product samples for clinical evaluation. Requests are reviewed and approved based on professional credentials and product availability.
7. Who can I contact for medical inquiries?
Our in-house medical affairs team is available to answer product-related or clinical questions. Please email medical@franklinhealthcare.com.
Still have questions?
Visit our Contact Us page or call us at +91-9812325295. We’re here to help.
“At Franklin Healthcare, your health and trust matter to us. Whether you’re a patient, a healthcare provider, or a partner, we’re committed to delivering safe, reliable, and accessible healthcare solutions. Stay connected with us for updates, product launches, and health tips by subscribing to our newsletter or following us on our official social media channels.”